NewEnterprise CRM for every floor

One platform for strongercustomer relationships

Anvaya24by7 brings leads, calls, teams, and follow-ups into one workspace — built to simplify, automate, and grow customer relationships.

Turn Every Lead into a Lifelong Customer

Desk Tools Your Floor Actually Uses

Calling, leads, and oversight in one workspace — no tool-hopping.

Telephony

Click-to-Call Dialer

Place outbound calls, listen live on the floor, and open full call history without leaving the CRM.

See what's included

Click-to-Call Dialer

  • One-click outbound calls
  • Live call monitoring & recording
  • Full call history log
  • Click-to-call from any record
TelephonyCore desk tool
Sales

Lead Pipeline

Capture every enquiry, chase follow-ups on time, and move contacts stage by stage until close.

See what's included

Lead Pipeline

  • Capture from every channel
  • Automated follow-up reminders
  • Stage-by-stage tracking
  • Custom pipelines per team
SalesCore desk tool
Agents

Agent Desk

Calls, chats, callbacks, and live status updates stay on one agent screen for the whole floor.

See what's included

Agent Desk

  • Unified call + chat inbox
  • Missed-call callback queue
  • Real-time task list
  • One-click status updates
AgentsCore desk tool
Insights

Floor Analytics

Track conversion, SLA, and agent output live so supervisors can spot issues early and act today.

See what's included

Floor Analytics

  • Live conversion tracking
  • SLA breach alerts
  • Agent leaderboard
  • Exportable daily reports
InsightsCore desk tool

Why Enterprise Teams Choose Anvaya

Built for floors that cannot afford downtime or data silos.

Fast Onboarding

Go Live in Under a Week

No lengthy IT projects and no waiting quarters for value — our team gets your floor from kickoff to full production rollout in days, not months.

Your Team, Always Connected

Call, update status, and collaborate anywhere — synced with the web.

Call From Anywhere

Dial, answer and log every call on the go.

Call28Calls Today

Live Floor Overview

Today's numbers and team pulse at a glance.

Home13My Leads

Follow-Up Reminders

Every callback scheduled and never missed.

Follow Ups3Follow-ups
9:41
AAnvaya24by7Anvaya24by7

Overview

Agent

Your performance, queue, and status

Wed, Sep 9, 2026 · Anusha Mallam
Agent StatusUpdate your status or start a break.
Your statusReady
CallbacksFollow UpLunchMeetingOther WorkSystem
Tea Break
My Leads
13Assigned to you
Follow-ups
3Due / upcoming
Missed
2Need callback
Calls Today
28Answered today
Home
Leads
Call
Follow Ups
More

Lead Pipeline

Assign, qualify and track leads anywhere.

Leads13My Leads

Real-Time Notifications

Every update the moment it happens.

Home24Users

Team Collaboration

Shared boards and threads with your floor.

More12Online
Now live on Android & iOS

Download the app now

Your whole floor in your pocket — calls, leads and follow-ups, synced with the web.

Purpose-Built for Every Industry

From real estate to fintech — configurable workflows, not a rebuild.

A professional advancing past a rising skyline of buildings representing different industries
Real EstateSite visits & bookingsHealthcareAppointments & patient careBanking & FinanceLoans, KYC & card salesE-CommerceOrders & returns supportEducationAdmissions & counsellingAutomotiveTest drives & serviceLogisticsShipment & delivery updatesHospitalityReservations & guest careManufacturingDealer & B2B salesSaaSDemos, trials & renewals

Loved by Sales & Support Floors

Onboarding a new client used to mean a week of calls. Now most of them are set up before our first meeting.

Sophie LaurentClient Success Director · Tidewell CX

We cut average call handling time by a third in the first month. Supervisors finally have live visibility into every queue.

Ritika SharmaFloor Manager · Horizon Realty

Click-to-call plus live agent tracking gave our supervisors the oversight they needed. Conversion is up and coaching is easier.

Vikram NairSales Director · Cartlane Commerce

Role-based access and the full audit trail made our last compliance review painless — every action was already logged.

Sneha KulkarniSupport Lead · CareAxis Health

Missed-call callbacks and status sync keep night and day shifts aligned. Nothing falls through — the floor just runs cleaner.

Priya DesaiContact Center Lead · GulfLink Telecom

We replaced three spreadsheets with one shared board. Everyone finally works from the same numbers.

Tom WhitfieldHead of Operations · Halden Freight

Our field teams log every visit from their phones. The numbers reach head office the same day.

Wanjiru KamauOperations Director · Kilele Pay

Our support team switched over in a single afternoon. Customers noticed faster replies before we announced anything.

Renata AlvesCustomer Care Lead · Serra Saúde

Setup took less time than our weekly stand-up. It quietly became the tool everyone opens first.

Claire DonovanEngineering Manager · Northpine

We finally have one place for leads, recordings, and follow-ups. Agents spend less time switching tools and more time closing.

Rahul IyerVP Sales · Fogline Labs

Ready to run your floor on Anvaya24by7?

Sign in to your organization workspace and start managing leads, agents, and outcomes today — no IT project required to get your team live.